At Sewing Machine Accessories, we try our very hardest to cater for everyone’s sewing needs, whether you're a beginner or a seasoned pro, we have a wide range of sewing machine parts, accessories, tools and even stock our own brand sewing machines and overlockers.
You will notice that some of our items are dispatched in our very own branded packaging "Austin". This is because we buy large quantities of stock and are very keen to promote our own brand. Nevertheless, we are not trying to impersonate or represent another brand as our own.
Such as we have walking feet boxes in our own branded packaging as well as closed plastic packaging, which we use for smaller accessories.
If you receive our branded packaging, please do not be alarmed, we are not trying to impersonate or brand items off as our own. Some items of course are our own brand but other brands will be packaged inside and shipped in our branded packaging for convenient postage reasons only.
Why do we do this?
We use our own branded packaging as first of all we buy items from our suppliers in larger quantities, which enables us to purchase at a more affordable rate, therefore passing the savings on to our customers. - It just means the packaging we have to use our own packaging unless you prefer your item in an empty grey bag.
Secondly the packaging that we receive from our suppliers is sometimes a little large, which if we were to post some items to you it would be sent as a small parcel, however to do our bit for the world, we are also keen recyclers, we remove the bulky wasted packaging to be received and slimline the products in our own packaging, so what would be a small parcel, now becomes a large letter. Saving our yearly postage bills by 88%, again allowing us to offer a competitive edge on our product pricing.
If you would like to know more about our branded packaging, feel free to contact us. We also encourage any customer to contact us about our packaging if you are not happy. - Did you buy your product for the product or for the packaging?